Change or Return of Products

With a view to your best service, our pharmacy allows you to change or return the product you purchased from our online store within fourteen (14) calendar days of the invoice date. The time period is calculated between the customer's invoicing day and the return date of the returned product to the company.

The product should not be used or tested. In addition, its packaging should not be opened, worn or damaged. The product should be accompanied by all the contents of the package, such as accessories, manuals and more. Upon receipt of the returned product the company will check the condition of this and its packaging. Once all the terms and conditions have been met, it will give its approval to complete the process.

The product must be accompanied by the relevant purchase receipt, which proves the transaction (proof of sale or delivery note).

The product should be delivered to our pharmacy. The shipping costs of the returned product will be borne by the buyer. Exclude the case where the product is returned due to an error or defective product being dispatched by our pharmacy. Our company has special agreements with transport companies and courier companies, we can arrange picking of your product from your premises at very low rates.

You should contact our pharmacy either by phone (tel .: 2310613126, 2310631025) or by sending an email to indicating the reasons for change or return. Our pharmacy reserves the right to refuse to return a product if it has not been notified.

Returns of products that do not meet the above conditions will not be accepted.

Order cancellation

You only enter your order for execution after completing all the steps in the shopping cart and viewing the corresponding message. If you wish to cancel your order after completing the order, you must contact us directly or by phone at 2310 631025 either through our contact form or at indicating in all the above cases your Name and Surname Of your order.

Note: For orders received by the courier company (Courier) for shipment to the customer, cancellation can not be made.